At Silver Lining Solutions, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal identification information (e.g., name, date of birth, phone number, email address)
Housing application data (e.g., income status, program eligibility, emergency contacts)
Health-related or background information (only when necessary for service provision)
Website usage data (e.g., IP address, browser type, pages visited)
2. How We Use Your Information
We use the information collected to:
Evaluate housing eligibility and manage resident intake
Provide appropriate housing and support services
Communicate important updates or changes
Improve our website and outreach
3. Data Sharing and Confidentiality
We do not sell, rent, or trade your personal information. We may share data only with:
Authorized staff and partners directly involved in your care
Government agencies or funders, when required by law or grant conditions
Legal authorities, only if legally mandated
4. Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Only trained personnel have access to sensitive data.
5. Your Rights
You have the right to:
Request a copy of the information we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to service limitations and legal requirements)
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any information.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
(667) 771-6900
Maryland
