PRIVACY POLICY

Rapha House Foundation is committed to protecting the privacy of our applicants, residents, supporters, and website users. This Privacy Policy outlines the ways in which we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Identification Data: Name, contact details, date of birth, and government-issued identification where required.

Eligibility and Application Data: Income documentation, veteran or disability status, references, or other information necessary to determine program eligibility.

Communications Data: Email messages, phone call records, or inquiries made through our website contact forms.

Technical Data: IP address, browser type, cookies, and general website usage statistics.

2. How We Use Your Information

We use the information you provide for the following purposes:

To assess eligibility and process housing applications.

To communicate with you regarding services, updates, and program requirements.

To ensure compliance with housing program guidelines and legal requirements.

To improve our website functionality and enhance the user experience.

To provide relevant resources and referrals when necessary.

3. Information Sharing and Disclosure

Rapha House Foundation does not sell or rent your personal information to third parties.

Information may be shared with trusted partners, government agencies, or service providers strictly for the purpose of supporting housing and program services.

We may disclose information when required by law, regulation, or in response to valid legal processes.

4. Data Protection and Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we make every effort to protect sensitive information, no data transmission over the internet can be guaranteed as 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill program obligations, legal requirements, or organizational needs. Once no longer needed, data will be securely destroyed.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request corrections or updates to your information.

Request the deletion of your information, subject to legal and contractual obligations.

Opt out of receiving non-essential communications.

7. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Updates to This Policy

Rapha House Foundation may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates may also be communicated via email or notices to program participants.